Thank you for choosing Crude Boys Carts Official for your cannabis concentrate needs. This Shipping and Return Policy outlines important information regarding the shipping of our products to you and the process for returning products in the event of any issues. By placing an order with us, you agree to be bound by the terms and conditions set forth in this policy.
Shipping:
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Order Processing:
We strive to process and fulfill your order as quickly as possible. Orders are typically processed within 2 business days from the date of purchase. Please note that processing times may vary during peak periods or promotions. -
Shipping Methods and Delivery Time:
We offer standard shipping services to deliver products to your designated shipping address. The estimated delivery time may vary depending on your location and the shipping carrier. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment. -
Shipping Restrictions:
Please note that we currently shipping Worldwide to all countries. It is your responsibility to ensure that the shipping address provided during checkout is accurate and complete. Any additional fees incurred due to incorrect or incomplete addresses will be the responsibility of the purchaser.
Return and Refund:
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Product Quality and Issues:
At Crude Boys Carts Official, we are committed to delivering high-quality products. If you receive a faulty, damaged, or incorrect item, please contact our customer service team at sales@crudeboyscartsofficial.com within 2 business days of receiving the product. We may request supporting documentation or images to assess the issue. Please note that we reserve the right to refuse returns or refunds if the product has been misused, tampered with, or not used in accordance with our instructions. -
Return Process:
To initiate a return, please contact our customer service team at sales@crudeboyscartsofficial.com. We will provide you with further instructions on how to return the product. Please ensure that the item is returned in its original packaging and in unused condition. You will be responsible for the return shipping costs unless the return is due to our error. -
Refund:
Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund. If approved, a refund will be processed to the original payment method used for the purchase. Please note that it may take [insert number] business days for the refund to be reflected in your account, depending on your financial institution. -
Non-Returnable Items:
For health and safety reasons, certain items, such as opened or used products, are non-returnable unless they are defective or damaged upon receipt. Additionally, any promotional or discounted items may not be eligible for return or refund. -
Customer Service:
If you have any questions, concerns, or require assistance with returns, please contact our customer service team at sales@crudeboyscartsofficial.com. We are here to help and will strive to address your issue promptly and to your satisfaction.
Please note that this Shipping and Return Policy is subject to change without prior notice. The version of the policy in effect at the time of your purchase will apply.
By placing an order with Crude Boys Carts Official, you acknowledge that you have read, understood, and agreed to the terms and conditions set forth in this Shipping and Return Policy.